Sally
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Support

Getting help

Most answers are in the manual, and press F1 in any dialog to open its page. For everything else there is GitHub.

Read the manual

Every command, dialog and option, plus the plugins. Also built into Sally under Help.

Manual

Ask a question

GitHub Discussions is the place for how-do-I questions, ideas and sharing tips with other users.

Discussions

Report a problem

Found a bug or a crash? Open an issue. The checklist below makes it quick to fix.

Issues

Reporting a bug

Bugs get fixed fastest when they can be reproduced. Please include:

  1. The version and architecture from Help › About Sally, for example 1.0.32 (x64), and your Windows version.
  2. Exact steps, from starting Sally to the problem, and what you expected instead.
  3. The shape of the names involved when paths matter: long paths, non-English characters, network shares, archives. A made-up name with the same shape is fine.
  4. A diagnostic report: Help › Report a Bug writes one with your configuration and shell integration state, without closing Sally. Attach it after checking it contains nothing private.
  5. Whether the latest release still has the problem. It may already be fixed; see the changelog.

When Sally crashes

Sally's bug reporter appears after a crash and saves a report with a minidump. Report on GitHub opens a new issue in your browser with a short summary — versions, the error and function names, nothing private — and lets you add what you were doing before you submit it. The full report and the minidump stay on your computer: they can contain file names and memory contents, so please do not attach them to a public issue. If a maintainer needs them, they will ask in the issue how to share them privately; with the release's debug symbols they show where the crash happened.

Antivirus warnings

Sally is not yet code-signed. If your antivirus flags a release, report the exact detection name, the file it names, and your antivirus version, so the false positive can be submitted to the vendor.

Frequently asked questions

Is Sally the same as Open Salamander or Altap Salamander?

Sally is an independent continuation of Open Salamander, which is the open-source release of Altap Salamander 4.0. It keeps the same workflow and can import your old settings, but it is maintained separately. The original authors do not support Sally; please report Sally problems here. See About.

Does Sally need to be installed?

No. Unpack the zip and run sally.exe. Settings are stored per user in the registry; Options › Export Configuration copies them to a file. See Where settings live.

How do I update Sally?

Help › Check For New Versions; Sally also checks by itself every week (Configuration › General › Check for updates). When a newer release is found, Install and Restart downloads it, checks it against the release's SHA-256 checksum, closes Sally, replaces its files and starts the new version; your settings stay as they are. Without internet access, download the zip elsewhere and run utils\salupdate.exe with it. Sally 1.0.35 and older cannot update themselves: unpack the new release over the old folder once. See Installing and Updating Sally.

How do I switch to dark mode?

Options › Configuration › Appearance › Theme, and choose Dark, or System to follow Windows.

How do I change the language?

Options › Configuration › Language, then restart Sally; the plugins follow. Eleven languages are built into every release, and on first start Sally uses your Windows language when it has it.

Can Sally create RAR archives?

The built-in UnRAR plugin reads and unpacks RAR. To create RAR archives, install WinRAR and set it up as an external packer under Options › Configuration › Packers.

Does Sally support SFTP or SCP?

Not yet. The built-in FTP Client supports FTP; its FTPS (FTP over TLS) support needs the OpenSSL libraries, which current builds do not include yet. The WinSCP plugin that provided SFTP and SCP in Altap Salamander needs a compiler Sally's build does not use, so it is not shipped.

Do my old Altap Salamander plugins still work?

No. Since Sally 1.0.33 only plugins built for Sally's current plugin interface load; Sally names any older plugin and asks for an updated version. Every plugin that ships with Sally is up to date.

Where did the Official Support Forum go?

Help › Official Support Forum now opens Sally's GitHub Discussions. The old Altap forum is not used for Sally.

Does Sally run on Windows 7 or 8.1?

Sally is intended for Windows 10 and 11. Its code still targets the Windows 7 API, but compatibility with older Windows versions is not guaranteed. The Web Viewer needs the WebView2 Runtime.

Does Sally run on Linux or macOS?

On Linux it runs under Wine 10.0 or newer; see Linux and Wine. macOS is not supported.

How can I help?

Donate through PayPal or Buy Me a Coffee, report bugs with clear steps, improve a translation, or star the project on GitHub. See How you can help.